Privacy Policy
Last Updated: August 27, 2026
This Privacy Policy describes how Qaveronixa collects, processes, stores, safeguards, and discloses information when you browse our website, place an order, contact customer service, participate in a promotion, or otherwise interact with our online services.
By continuing to access our website or providing information through our services, you acknowledge the data-handling practices outlined in this policy.
Information We May Collect
The information collected depends on how you interact with Qaveronixa.
We may receive personal information when you:
- Visit or use our website
- Add products to your cart or complete a purchase
- Subscribe to promotional messages
- Communicate with customer service
- Post a product review or provide feedback
- Enter a survey, contest, giveaway, or promotional activity
Information submitted directly by you may include:
- Your name
- Email address
- Telephone number
- Shipping and billing addresses
- Purchase and transaction records
- Billing or payment-related details
- Messages and support correspondence
- Reviews, survey responses, or feedback
- Other information you choose to provide
Payment details may be processed through independent payment service providers. The information available to us may differ according to the payment method and provider used.
Information Collected Through Website Use
Certain technical and activity information may be generated automatically when you access our website.
This information may include:
- Internet Protocol address
- Browser type and settings
- Device model or category
- Operating system
- Pages viewed
- Buttons and links selected
- Time spent on individual pages
- Website navigation and interaction history
- Cookie identifiers
- Pixel and advertising data
- System logs and diagnostic records
We may obtain this information through cookies, pixels, log files, analytics software, and comparable tracking technologies.
Reasons We Process Information
Qaveronixa may use personal information for commercial, administrative, security, and service-related purposes, including to:
- Review, confirm, process, and complete orders
- Coordinate fulfillment and delivery
- Send order confirmations and shipment updates
- Validate payment and transaction details
- Manage refunds, returns, and order-support requests
- Respond to questions, complaints, or disputes
- Provide customer assistance
- Improve our website, services, products, and shopping experience
- Study website performance, traffic, and visitor behavior
- Customize product suggestions, content, or advertising
- Deliver marketing messages, promotions, or special offers
- Detect suspicious behavior and reduce fraudulent transactions
- Protect our systems, customers, and business operations
- Maintain accounting, transaction, and administrative records
- Satisfy legal, regulatory, tax, and compliance responsibilities
Cookies and Online Tracking Tools
Qaveronixa may use cookies and similar technologies to operate essential website features and understand how customers use our services.
These tools may help us:
- Keep products in your shopping cart
- Support checkout and account security
- Retain selected language, currency, or region settings
- Remember certain visitor preferences
- Evaluate website traffic and performance
- Understand how pages and features are used
- Measure advertising results
- Present marketing content that may be more relevant
Cookies used on our website may include the following categories:
Strictly Necessary Cookies
These cookies support functions required for website operation, including security, checkout, and shopping-cart activity.
Performance and Analytics Cookies
These technologies provide information about website traffic, page usage, technical performance, and visitor interactions.
Functionality Cookies
Functionality cookies help remember selections such as language, location, currency, and other website preferences.
Advertising Cookies
Advertising technologies may help evaluate promotional campaigns and tailor marketing content according to visitor activity or interests.
Browser settings generally allow you to remove, restrict, or disable cookies. Blocking certain cookies may prevent some website features from working correctly.
When Information May Be Shared
We do not disclose personal information without a business, operational, service, or legal reason.
Information may be provided to service partners that assist Qaveronixa with functions such as:
- Payment and transaction processing
- Banking services
- Inventory fulfillment
- Warehousing and order preparation
- Shipping and delivery
- Customer-service operations
- Website hosting and technical support
- Data analytics and performance measurement
- Marketing and advertising
- Fraud detection and information security
- Legal, accounting, or professional advice
We may also disclose information to courts, regulators, law-enforcement bodies, or government authorities when required by law or when reasonably necessary to protect our rights, customers, operations, or services.
Third-party providers may process information only to the extent needed to perform their services, subject to the legal and contractual requirements applicable to them.
We may use aggregated, anonymized, statistical, or de-identified information for research, analytics, advertising, operational planning, or other legitimate business purposes when that information does not reasonably identify an individual.
SMS and Mobile Communications
Customers who voluntarily submit a mobile number or enroll in text-message communications may receive messages concerning:
- Purchase confirmations
- Shipping progress
- Delivery notifications
- Customer-service updates
- Incomplete or abandoned checkout reminders
- New-product information
- Discounts and promotional campaigns
Participation in promotional SMS messaging is voluntary.
You may withdraw from eligible marketing texts by using the opt-out instructions contained in the message or by emailing:
Privacy Choices and Individual Rights
Privacy rights differ according to a customer’s place of residence and the laws that apply.
Where available, you may be entitled to request:
- A copy of personal information maintained about you
- Correction of information that is inaccurate or incomplete
- Deletion of eligible personal information
- Limits on certain processing activities
- An update to your contact or account details
- An explanation of how your information is processed
We may request information to confirm your identity before responding. Certain requests may also be limited by legal exemptions, recordkeeping requirements, transaction obligations, fraud-prevention needs, or other lawful grounds.
Privacy requests may be submitted to:
Promotional emails may be discontinued by selecting the unsubscribe link included in the applicable message.
Rights of California Residents
Residents of California may be entitled to additional protections under applicable California privacy requirements.
Where those requirements apply, a California resident may request information regarding certain categories of personal data that have been collected, processed, used, or disclosed and may exercise other rights made available by law.
Requests should be emailed to:
Use the email subject:
Attn: California Privacy
Identity verification may be required before we complete a request.
Privacy of Children
Qaveronixa does not direct its website or services toward children under 13 years of age.
We do not knowingly seek personal information directly from anyone younger than 13. If we become aware that such information was collected without appropriate authorization, reasonable steps will be taken to remove it.
Anyone under 18 should use our services only with the permission or consent required in their jurisdiction.
Protecting Personal Information
We apply reasonable administrative, organizational, technical, and physical safeguards intended to reduce the risk of unauthorized access, misuse, loss, modification, destruction, or disclosure of personal information.
When appropriate, sensitive information transmitted through our website may be protected with SSL or a comparable encryption method.
Nevertheless, no internet transmission, electronic database, network, or storage system can be made completely secure. Qaveronixa therefore cannot promise absolute protection for information transmitted or retained electronically.
Third-Party Websites and Services
Our website may contain links to platforms, websites, or services managed by independent organizations.
Qaveronixa does not control those external services and is not responsible for their content, security arrangements, information-handling practices, or privacy notices.
Before providing information to an external website, you should review its privacy policy and applicable terms.
International Transfers and Processing
Qaveronixa operates internationally and works with providers located in different regions. As a result, personal information may be transferred to, processed within, or retained in countries outside the customer’s location.
Relevant processing locations may include the United States, Canada, Hong Kong, and other jurisdictions in which our payment companies, technology providers, fulfillment partners, logistics companies, or other service providers conduct business.
Privacy protections and data-handling requirements may differ between jurisdictions.
By using our website and services, you understand that international processing or storage may occur where permitted by applicable law.
Retention of Information
Personal information is maintained only for the period reasonably required to fulfill the purpose for which it was collected or to meet legitimate operational and legal obligations.
Information may be retained when necessary to:
- Complete purchases and transactions
- Deliver customer assistance
- Maintain financial and business records
- Detect and prevent fraud
- Protect website and transaction security
- Address disputes or complaints
- Meet accounting, tax, regulatory, or legal requirements
Retention periods may differ based on the information involved, the reason it is stored, and any applicable legal requirement.
Revisions to This Policy
Qaveronixa may update this Privacy Policy when our services, business operations, technology, legal responsibilities, or information-handling procedures change.
The revised version will be posted on this page, and the Last Updated date may be adjusted.
Where permitted by law, continued use of our website after a revised policy is published indicates acknowledgment of the updated version.
Contact Us
Questions, privacy requests, complaints, SMS opt-out requests, and inquiries regarding this policy may be directed to:
Brand: Qaveronixa
Operating Company: Fornix (Hong Kong) Limited
Email: support@qaveronixa.com
Phone: +1 (971) 434-6144
Website: https://qaveronixa.com
Company Address:
Room B, 7/F
Sing Ho Finance Building
166–168 Gloucester Road
Wan Chai, Hong Kong